Bella Italia

Reviews

• Ida-Lotta S.

  star star star star star_border 26 May 2026

  When in London (and Queensway) visit Bella Italia. At least we do. For a restaurant chain, this is excellent and staff is very friendly. We are risotto with prawns and chicken pasta - both steaming hot. We will keep visiting here in the future as well.

• Lenny P.

  star star star star_border star_border 25 May 2026

  Everything about the restaurant is average. The prices are low because of smaller portions. Atmosphere is good, service was ok, price is ok.
  
  Be sure you don't accidentally order "still water." They'll bring a full bottle of prepackaged water to the table. Tap should suffice.

• Whitney W.

  star star star star star 23 May 2026

  I cant rave enough about this restaurant. My experience from start to finish was amazing.
  Great wait staff hands down were incredible. Very accommodating and kid friendly. The food was amaaaazing. The drinks were awesome and the everyhing was just wow. We did have an issue with figure out wether the chicken strips that came out were chicken or fish because the child eating them is severly allergic to fish, the whole staff came out immediately to resolve the issue and make sure that nothing was ingested in case of a reaction. ( It was in fact chicken we all laughed after) but there quick action could have possibly saved a life. I wish I remembered the name of our waitress she was an angel.

• Ryan Y.

  star star star star star_border 22 May 2026

  Wife and I stopped in at the end of a long day.  I went with the Pollo Picante Pizza and wife had a pasta dish. Shared a bottle of wine and desert. Staff was friendly and service was quite fast, which may have been dependant on the time of the evening as it was not very busy. Either way, great experience.

• Juna A.

  star star_border star_border star_border star_border 18 May 2026

  I was there today and can just say that it was one of my worst experiences.
  The ambiance was probably the only thing, that was quite good.
  We didn't get noticed for about 20 minutes. Then we waved at the staff, to get a menu.
  My accompaniment ordered some mushrooms in cheese sauce and I ordered a tomato soup. (I'm a vegan and explicitly asked if it was vegan and they told me it was.) The drinks didn't seem to come either and although we just ordered small things they needed 45 minutes and the food came together with the drinks!
  45 minutes for a water and a beer!
  I took 3 spoons until I noticed, that their had to be cream in the soup. So I had to walk to the waiter (because he didn't notice me again) and asked him again, if he was completely sure, there wouldn't be cream in it. (Again, I already asked him when I ordered and he said he'd be sure it was vegan). So he checked with the kitchen. Turns out there was indeed cream in it.
  That's an absolute no go. It made me feel horrible to eat something that's against my ethical believes, although I had asked if it was vegan.
  They then replaced it with a soup without cream (but a 1 inch layer of oil), that tasted okay, but not special or good.
  My accompaniment said that her food was okay too, but not that great either.
  The prices are also too high and the staff was completely overloaded and seemed really unprofessional. One server was nice and the other one was just okay.
  It also seemed really touristy.
  I didn't get an apology for the non-vegan soup.